Skip to Content
Client ManagementOverview

Client Management

The Clients page (Daftar Pengguna) is the central place for managing all your PPPoE subscribers.

Client Fields

FieldRequiredNotes
Full NameYesDisplay name
UsernameYesPPPoE login username, cannot be changed after creation
PasswordYesPPPoE password
PhoneNoIndonesian format (08xx/628xx), used for WA notifications
NIKNoMust be exactly 16 digits if filled
PriceNoMonthly fee override; falls back to profile price
DiscountNo0–100%, applied to invoice amount
ProfileYesRADIUS profile (determines bandwidth)
AddressNoPhysical address

Client Status

  • Online — active PPPoE session detected
  • Offline — no active session
  • Isolir — blocked due to overdue invoice; redirected to captive portal

Advanced Fields (optional)

Depending on the features active for your company, the client form also supports:

FieldFeatureNotes
Location (map)mapThe client’s coordinate on the map
Static IPradiusA fixed Framed-IP-Address for the client
Router (NAS)radiusLock the client so it can only authenticate from a specific NAS
Allow ArrearsbillingExempt from auto-isolir; unpaid periods roll into the next invoice
Pay in Advance / BalancebillingA deposit that automatically reduces upcoming invoices

Export

Click Export (Download icon) in the toolbar to download the client list — following the filters currently applied — as CSV. See Reports & Export.